Welcome to Chapa!

These terms and conditions outline rules and regulations applicable to your access and use of our website available at https://chapa.co (hereafter “Website”); including all pages within this website, other related software’s, programs, documentation, internet-based services, and different other tools. Plus, we offer our services through integrations with third-party websites. Therefore, please be informed that the system through which you access our service might have its own terms and conditions of service and privacy policy that will directly apply to you.

By accessing and using our website, we consider that you accept our terms and conditions contained herein under. Thus, we highly recommend you not continue using the service we offer in our website if you do not agree to be bound by all the terms and conditions provided on this page. If you do not comply with all the provisions hereunder, then you will be liable for all resulting damages suffered by you, Chapa, and all third parties. We strongly recommend you read and understand the following terms and conditions carefully before agreeing to be bound by this document.

In order to use our website and services, you must be at least 18 years of age. By agreeing to these terms and conditions you warrant and represent that you are at least 18 years of age.

Unless otherwise stated, Chapa and/or its licensors own the intellectual property rights in the website and materials on the website. We do not grant you any right, license, title or interest to any of our intellectual property rights which you may or may not have access to. The services are protected by copyright, trademark, and other pertinent laws of both the Federal Democratic Republic of Ethiopia and foreign countries. Nothing in this Term gives you a right to use the Chapa name or any of Chapa’s trademarks, logos, domain names, and other distinctive brand features. All right, title and interest in and to the services are and will remain the exclusive property of Chapa and its licensors.

We grant you a non-assignable, non-exclusive and revocable license to use the website and software provided as part of our services in the manner permitted by these Terms and Conditions. This license grant includes all updates, upgrades, new versions and replacement website, software and materials for you to use in connection with our services. You agree not to alter, re-design, reproduce, adapt, duplicate, copy, redistribute or republish materials, display, distribute, translate, disassemble, reverse engineer, or otherwise attempt to create any source code that is derived from the software.

Any feedback, comments, or suggestions you may provide regarding our services is entirely voluntary and we will be free to use such feedback, comments or suggestions as we see fit without any obligation to you. Chapa reserves the right to monitor all comments and to remove any comments which can be considered inappropriate, offensive or in breach of these terms and conditions.

You may use the Services only if you agree to form a binding contract with Chapa and are not a person barred from receiving services under relevant laws of the applicable jurisdiction. If you are accepting these Terms and Conditions on behalf of a company, business, or organization, you represent and warrant that you are duly authorized to do so.

You must not use our website and services in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal or harmful purpose or activity.

You must not use our website to copy, store, transmit, send, publish or distribute any material which consists of or is linked to any spyware, computer virus or other malicious computer software. You must not conduct any systematic or automated data collection activities (including but not limited to scraping, data mining, data extraction and data harvesting) on or in relation to our website without prior written consent from Chapa.

When it deems necessary, Chapa reserves the right to restrict access to any areas of the website or the entire website at its discretion. Chapa may provide users permission to access restricted areas of the website through different User IDs and Unique Passwords. Chapa may disable these credentials at its own discretion without notice or explanation.

Some jurisdictions do not allow exclusion of certain warranties or limitations on the scope and duration of such warranties, so the above disclaimers may not apply to you in their entireties, but will apply to the maximum extent permitted by applicable law.

You hereby indemnify Chapa and undertake to keep Chapa indemnified against any losses, damages, costs, liabilities and expenses (including without limitation legal expenses and any amounts paid by Chapa to third parties in settlement of a claim or dispute) incurred or suffered by Chapa arising out of any breach by you of any provision of these Terms and Conditions, or arising out of any claim that you have breached any provision of these Terms and Conditions.

Chapa may transfer, sub-contract or otherwise deal with Chapa’s rights and/or obligations under these Terms and Conditions without notifying you or obtaining your consent. You may not transfer, sub-contract or otherwise deal with your rights and/or obligations under these Terms and Conditions.

Without prejudice to Chapa’s other rights under these Terms and Conditions and relevant laws, if you breach these Terms and Conditions in any way, Chapa may take such action as it deems appropriate to deal with the breach, including but not limited to:

Like many other websites, we use cookies to identify you as a user and to customize and improve our services. A cookie is a small data file that is transferred to your computer or mobile device. It enables us to remember your account log-in information, IP addresses, web traffic, number of times you visit, date and time of visits.

Some browsers may automatically accept cookies while some can be modified to decline cookies or alert you when a website wants to place a cookie on your computer. If you choose to disable cookies, it may limit your ability to use our website. By using this website and agreeing to be bound by these Terms and Conditions, you consent to Chapa’s use of cookies in accordance with the terms of Chapa.

These Terms and Conditions shall be interpreted and governed in accordance with the Laws of the Federal Democratic Republic of Ethiopia and any dispute relating to these Terms and Conditions will be subject to the jurisdiction of the Ethiopian courts.

Chapa may revise these Terms and Conditions from time to time. Revised Terms and Conditions will apply to the use of this website from the date of their publication on this website. We will also try to notify you of any material changes which could be done via email associated with your account or through a service notification. We strongly recommend you check this page regularly to ensure you are familiar with the current version.

In the event that any provision of these Terms and Conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect. If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provisions will continue in effect.

Chapa shall not solicit or sign agreements with merchants or sub-merchants in any of the following categories/businesses, or engaging in any of the following activities, unless Chapa is entering into a pre-approved broad-based program with a recognized referral, technology or marketplace partner:

Chapa shall not solicit or sign agreements with merchants or sub-merchants engaging in any of the following activities, which are prohibited by Chapa:

Your privacy is very important to us. By accepting these Terms and Conditions, you confirm that you have read, understood and accepted our Privacy Policy.

Chapa will maintain the confidentiality of each transaction and will not disclose commercially sensitive information, except to the extent necessary for the service and/or as required by relevant laws.

These Terms and Conditions will be binding on both parties and continue so long as you use our website and services, or until the business relationship is terminated by Chapa. Chapa is entitled to immediately terminate any relationship with you and discontinue delivery of the service without notice if you:

Upon termination we will discontinue your access to our website and services by closing your account. Termination does not relieve you of your obligations as defined in these Terms and Conditions.